Service Package

- High Quality 360 Video.

- Instant video access via SMS, Airdrop + Email.

- Custom Text Overlay.

- All Event Media Delivered To The Client.

- One- Two Operating Attendant On Site.

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Booking

In order to book your event a 50% non-refundable booking fee and a signed rental contract is required. A minimum of two hours is required to book for your event date, this excludes set up and breakdown time.

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Payments and Cancellation Policy

50% of the package amount is due at the time of booking; this payment is non-refundable and must be paid in order to secure your event date. Balance needs to be paid one week or (7) days prior to your event. For cancellations within one - (4)days prior to the event, the entire amount of contract is still owed to (MC360).

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Liability

MC360 promises a high-quality service, but is not liable for unforeseen circumstances, including but not limited to inclement weather, government restrictions, transportation problems, illness, accidents, labor disputes or strikes, Acts of God, and other causes beyond reasonable control. A delay in transit shall not constitute grounds for a discount or refund. We will do our best to be flexible with providing alternatives where such a situation arises. We reserve the right to cease operation should the weather pose a threat.

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Equipment

All booth equipment, including but no limited to cameras, lighting, platforms, backdrops etc. are the property of MC360 and must remain onsite at the setup space. The client is responsible for all losses due to theft, vandalism, misuse or damage of equipment caused by the client or their guests. In the event the equipment is damaged, misplaced or stolen, the client agrees to be billed for the repair or replacement cost of the item(s).

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360 Booth Setup/Removal

MC360 will deliver, set up and remove the 360 booth from your event location. We require access to the venue/location at least one hour before the scheduled event start time. After the event, we require up to 30 minutes to remove the setup. It is the Clients responsibility to ensure we have access to the event space/location. We cannot be held responsible for delays (or incomplete setup) if not allowed a responsible amount of time and/or provided with the right resources required to complete the setup.

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360 Booth Operations

To use the 360 booth, guests are required to stand on a circular platform while a camera spins around them 2 or 3 times in a full 360 motion. Guests are required to stand firmly in the middle of the platform without extending their feet over the edge, And not jump up and down on platform, Up to 4 adults can safely use the platform at the same time.

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Setup Requirements

A floor space of at least 4x4 meters is required to accommodate the booth. A 3 prong standard electrical outlet from a reliable power source at least 10 meters away, is also required. The Client is responsible for any damage caused to our equipment and/or attendants due to improper power provision. For outdoor events we must be in a completely dry spot, on a paved or grassy surface free of dirt, water, and protected from wind, cold, heat or direct sunlight.

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Internet Access

A reliable internet connection is required at the venue to deliver the booth videos. Where internet is not available, we may still be able to provide guests with instant access to videos.

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Media Delivery

We provide a sharing station where guests can instantly access their videos via SMS, airdrop or email as part of these services. An online gallery of all media created by our 360 booth at the event will be made available to the client within 7 days after the event. The client is responsible for making sure all images and videos are backed up. We are not responsible for the lifespan of any digital media provided or any future changes in digital technology that may result in the inability to access or use the files. We use 3rd party services to process, store, share and manage data. We are not responsible and cannot be held liable for any 3rd party claims relating to our services.

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Client Responsibility

It is the Client's responsibility to provide MC360 and our attendants a safe working environment free of hazards, attacks, threats of violence or harassment of any kind. The attendant reserves the right to cease operations immediately and take possession of all equipment if they become unsafe. No refunds will be made under such circumstances.

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Miscellaneous Fees

Costs incurred for travel and delivery of the service are to be paid by the client. That may include but are not limited to parking fees,, tolls, etc. All costs will be added to your invoice.

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Customization

We can add a custom text overlay to all your event videos to match your theme. This is included with all of our packages.

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Service Availability

Due to the general nature of technology, we cannot guarantee that the booth will remain operational throughout the event. Occasionally, operations may need to be interrupted for maintenance and/or service optimization such as changing camera settings, adjusting lighting, adjusting platform or rotation, etc. Should we fail to provide operational booth during the agreed durations, you will be issued a refund reflective of the service downtime, or extend our timeframe at your event. We will not be responsible for service interruptions from consequential damages.

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Release

We reserve the right to use photos + videos by our 360 photo booth for advertising and promotional purposes on our website, social media, or 3rd party platforms. By signing this agreement when booking, you warrant that you have the authority to agree to the use of the likeness of all persons, included in the images from your event.

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100% (one hundred percent) of the payments paid are forfeited if, this 360 photo booth rental agreement is broken, cancelled or terminated prior to and including the noted event date.